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Shipping & Returns

SHIPPING & RETURNS

At PANAHILL, every piece is crafted with intention and care. Please read our shipping and returns policy carefully before placing an order.​

  • Orders are processed and shipped after successful payment confirmation.

  • Estimated delivery timelines:

    • Within Kerala: 3–5 business days

    • Rest of India: 4–7 business days

  • Delivery timelines may vary slightly due to unforeseen circumstances such as weather conditions, courier delays, or regional accessibility.

  • Once shipped, tracking details will be shared with the customer.

For any shipping-related queries, feel free to reach out to us.

RETURN & EXCHANGE POLICY

We maintain strict quality checks before dispatch. However, returns or exchanges are accepted only in the case of damaged products.

Eligible for Return / Exchange

  • Product received is damaged or defective

Not Eligible for Return / Exchange

  • Change of mind

  • Size or fit issues

  • Colour or style preference

  • Products without any damage

HOW TO REQUEST A RETURN?

  • Customers must contact us with clear images or videos of the damaged product.

  • Reach us via:

Once the issue is verified, our team will guide you through the next steps.

PANAHILL reserves the right to approve or reject return requests based on verification.

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